The 5-year FALKEN guarantee

The 5-year FALKEN guarantee

We give you a five-year guarantee on our tyres!

Our FALKEN partners will be pleased to advise you personally on the tyres suited to your requirements ( link to retailer search) .

FALKEN tyres are developed and manufactured according to the strictest quality standards. The trust you place in our service is the basis for our success. Should you experience an issue with the performance or quality of a product, the FALKEN Tyre Europe GmbH guarantee offers you a credit note with your tyre dealer for the useful life of five years, depending on the remaining tread depth.

The performance and driving feel of the tyres depend on various different parameters. Should any issues occur, we recommend contacting the retailer from whom you bought the tyres or your vehicle, or talk to another FALKEN partner, for a thorough inspection.

If your retailer identifies an issue that is potentially subject to our manufacturer’s guarantee, the retailer will contact FALKEN’s technical service team, who will check each individual case as quickly as possible.

Applicability of the guarantee

Included are all tyres of the FALKEN brand that were sold by a FALKEN partner, or factory-fitted to a vehicle.

Start

Date of purchase or date of production (with the lack of an invoice)

End

Five years subsequent to purchasing, age of tyres exceeding 8 years, or less than 2 mm remaining tread depth

Compensation

Compensation is provided according to a percentage retailer voucher based on the remaining tread depth

or

With a tread depth of at least 90%, the tyre can be exchanged for a replacement Falken tyre on request

Feedback

Are you enthused by your FALKEN tyres?

Then we have achieved our goal. You are welcome to share your impressions with us or to let us know if you have any ideas on how we can further improve our products and services.

Contact technical service:
Phone +49 69 2475252-80
Mail tech.service@falkentyre.com